How can we help you?

  • VPN Basics

  • Using Touch VPN

  • About Touch VPN

  • Troubleshooting

  • Touch VPN Subscriptions

VPN Basics

  • What is a VPN?
  • What can I do with a VPN?
  • What services can I access with a VPN?
  • Will a VPN slow my internet connection?

Using Touch VPN

  • How to install Touch VPN?
  • What is a position selector?
  • Does Touch VPN throttle my connection?
  • How do I log in to the Touch VPN account?
  • What Server should I choose ?
  • Why doesn't my Touch VPN desktop app automatically update?

About Touch VPN

  • Is Touch VPN safe?
  • Do you log my data?
  • How many IPs do you have?
  • Can I use your VPN for gaming?
  • Do you offer static or dynamic IPs?
  • What devices and platforms do you support?
  • Why should I choose Touch VPN over other VPN providers?
  • How many devices can be connected to Touch VPN simultaneously?
  • Can I watch US Netflix, BBC iPlayer, and other streaming services abroad using Touch VPN?
  • Do you keep the connection logs?


  • Unable to connect on Android
  • Unable to connect on Windows ?
  • How to change DNS servers on iOS ?
  • Unable to connect on my iPhone or iPad
  • How to change DNS servers on Windows ?
  • How to change your DNS servers on macOS ?
  • How to change your DNS servers on Android ?
  • I'm trying to install the Windows version of Touch VPN and it doesn't work.
  • I already have another VPN software installed. Will it conflict with Touch VPN?
  • My virtual IP address is detected in the wrong country. What should I do?

Touch VPN Subscriptions

  • What do I get with my subscription?
  • How does the 30-day money-back guarantee work?
  • Is Touch VPN free?
  • I can't make a payment ?
  • How do I pay for my subscription?
  • Does Touch VPN offer a lifetime subscription?